Human Service Agency column: THINK before you post


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Have you ever read a headline online and immediately felt the urge to comment? Maybe you were frustrated, excited, shocked, or passionate about the topic. In today’s digital world, sharing our thoughts is easier than ever. But with that convenience comes an opportunity—and a responsibility—to pause and consider the impact of our words.

That’s the idea behind the THINK Campaign, a community effort encouraging people to take a moment before posting, commenting, texting, or sharing online content.

THINK asks five simple questions:

T – Is it True?
H – Is it Helpful?
I – Is it Inspiring?
N – Is it Necessary?
K – Is it Kind?

This isn’t about limiting free speech or telling people what they can and cannot say. Instead, it’s about encouraging thoughtful communication and recognizing that our words have real-world consequences.

Over the years, technology has transformed the way we communicate. Social media was originally designed to connect people with family, friends, classmates, and communities. Today, it also gives us instant access to news, opinions, and reactions from people around the world. With likes, comments, shares, and notifications arriving instantly, it’s easy to react before we’ve had time to think.

The challenge is that reacting and responding are not the same thing.

A reaction is immediate and often driven by emotion. A response takes a moment of reflection. That brief pause can help us avoid spreading misinformation, escalating conflict, or saying something we later regret.

This is especially important because online comments don’t just stay online. Families, friends, neighbors, coworkers, and even the people involved in a story may read them. What feels like a quick comment to one person may have a lasting impact on someone else.

Young people are paying attention, too. They watch how adults communicate, disagree, and solve problems. Every post, comment, and interaction help shape what they believe is normal behavior online. If we want future generations to communicate with empathy and respect, we must model those behaviors ourselves.

The good news is that small changes can make a big difference.

This month, take the challenge if you’re on social media. Before posting a comment online, pause for 10 seconds and run it through the THINK test: Is it True? Is it Helpful? Is it Inspiring? Is it Necessary? Is it Kind?

If the answer is no to several of those questions, consider revising your comment—or choosing not to post it at all.

Remember: scrolling past is a choice, too.

For those interested in learning more about healthy online communication, digital citizenship, and social media’s impact on well-being, consider exploring:

  • Common Sense Media
  • Pew Research Center
  • CDC and U.S. Surgeon General resources on social media and mental health
  • Greater Good Science Center
  • Be Internet Awesome
  • StopBullying.gov

As our community begins this conversation, let’s remember that we all have a role to play. We’re all learning how to do better online—including individuals, families, organizations, media outlets, and community leaders.

A simple pause before we post may not seem like much, but together, those small moments can help create a more respectful, thoughtful, and connected community.

Kelli Rumpza is a community prevention specialist at the Human Service Agency.